Blended Learning Program for Process Change
Employer: White Castle
Date: 2020
Objective: Teach 8,000+ team members and managers to use the new loyalty program, including new processes and equipment.
Materials:
- A cascade training guide for general managers
- Training aids
- An interactive e-learning module
eLearning Interactions:
- The user clicks on each icon to reveal important information.
- The user clicks through each step of a process.
